Sweethaven will work closely with you to understand your specific requirements and help to build and deliver a tailored solution. From infrastructure issues to server and desktop support, Sweethaven will provide advice and consultation on anything IT related.
We understand that your main focus needs to be on your business activity. To better enable this, Sweethaven can take a full overview of the project at hand to advise on best practice and ensure the right steps are taken at the right time to achieve IT excellence.
Sweethaven can assume responsibility of planning, implementation and deployment of IT projects so that you can ensure a holistic solution that works within your budget is formulated from the offset.
Company network support that includes but is not limited to:
- Network Infrastructure (switches, routers, firewalls, WiFi)
- Client Devices
- Office 365
Placing Sweethaven experts onsite to provide a first point of contact for your IT issues.
Ad-hoc support for any emergency IT issues that may occur, from broadband connectivity to failed servers and network infrastructure.
The complete IT support package for your organisation. In addition to complete network support, fully managed services also ensure you receive the following:
- Proactive & Reactive Support
- Proactive Monitoring
- Effective Handling of Warranty Cases
- Hardware/Software Services
HaaS & SaaS (Hardware and Software as a Service)
One single, manageable monthly payment to incorporate all of your IT hardware and software requirements alongside Sweethaven’s expertise in managing and maintaining as much or as little of your infrastructure as you wish.